12 Top Zoho Alternatives: Best Tools for Business in 2025

If you’re looking for a Zoho alternative for your business, then this guide is for you.

Zoho is undoubtedly one of the most popular business software solutions on the market, offering tools for various needs. But what if it doesn’t quite fit your business requirements? Don’t worry—there are plenty of Zoho alternatives that can deliver exactly what you’re looking for!

Businesses today demand flexibility, efficiency, and scalability, and not every platform can meet these needs. Finding the right tools to manage your business effectively can make all the difference, especially when your current solutions fall short.

For those who’ve used Zoho before and felt frustrated by its limitations, it might be time to explore some of its alternatives.

This article explores top Zoho alternatives, highlighting their features, and overall helping you find the best tool for your business.

The Best Zoho Alternatives You Must Consider

Leadsquared

Leadsquared is a feature-rich Zoho alternative designed to streamline your sales processes and boost productivity. It reduces time spent on repetitive operational tasks so your team can concentrate on meaningful customer interactions.

The platform offers a range of tools tailored to make every step of the sales journey more efficient. From lead generation to deal closure, everything you need is integrated into one intuitive CRM.

Automation plays a significant role in the platform’s appeal. Its no-code workflow builder empowers teams to create customized sales processes that automate lead scoring, task assignments, and follow-ups. 

Notifications and reminders keep everyone on track, ensuring no opportunity slips through the cracks. Meanwhile, dynamic forms simplify data capture for leads, opportunities, and activities, making it easier to keep records updated.

Leadsquared also helps with team management and performance tracking. Sales regimentation features let managers assign targets, monitor achievements, and recognize top performers. 

Benefits of Using Leadsquared

• Provides real-time dashboards for tracking sales metrics and team performance
• Offers lead management from capture to qualification
• Integrates seamlessly with tools like WhatsApp, payment gateways, and meeting schedulers
• Enables role-based reporting for better insights across departments
• Supports marketing teams with conversion tracking and campaign insights

Drawbacks of Using Leadsquared

• User interface feels outdated and clunky
• The SIERRA report-making tool can feel overly complex for some users
• Its advanced search functionality and integrations are prone to occasional bugs

Pricing

• Depends on the features and functionalities. It can start at $10 per user per month.

ClickUp

ClickUp stands out as a flexible and scalable Zoho alternative, offering a unique organizational system designed to adapt to teams of all sizes. Its hierarchical structure lets users create a clear workflow, starting with Spaces for teams, Folders for major projects, and Lists for individual tasks. 

With everything neatly organized, your team can focus on productivity instead of navigating clutter.

The platform’s “Everything View” provides a bird’s-eye perspective, giving you quick access to all tasks across your organization. You can filter, sort, and save these views based on your specific needs

Customization is another strong point for ClickUp. With over 35 ClickApps available, you can tailor task management to suit your unique requirements. From automating repetitive processes to assigning sprint points or adding custom data fields, the possibilities are endless.

ClickUp’s no-code approach to customization makes it accessible to everyone. Users can modify workflows, task views, and features without requiring technical expertise. Everything in ClickUp is designed to work seamlessly, giving you a tool that grows with your team’s needs.

Benefits of ClickUp

• Automates workflows with pre-built recipes and customizable triggers
• Provides hundreds of templates for tasks, views, and team projects
• Integrates with over 1,000 tools, syncing calendars, messaging apps, and more
• Offers real-time collaboration through ClickUp Docs with rich editing features
• Links tasks, documents, and tools for a centralized visual database

Drawbacks of ClickUp

• Has a steep learning curve, especially for beginners
• Its customization features can be confusing

Pricing

• Has a Free Plan for personal use. Its paid plans start at $7 per user per month

Salesforce

Salesforce is a top Zoho alternative known for its robust customer relationship management (CRM) capabilities. Whether it’s finding new prospects, closing deals, or providing exceptional support, Salesforce covers it all.

At the heart of Salesforce is Customer 360, a comprehensive suite of tools that centralizes customer data into a single shared view.

For example, the Marketing Cloud app enables personalized messaging to prospects based on their engagement patterns, while the Sales Cloud gives teams access to real-time customer insights to drive deal closures. This integration keeps everyone on the same page and enhances efficiency across departments.

Salesforce doesn’t just stop at connecting teams; it also leverages AI to optimize workflows and decision-making. Sales teams benefit from AI-driven prompts that suggest the best actions to take, ensuring no opportunity is missed. 

Meanwhile, Tableau analytics provides automated alerts for trends or issues, making it easier to act quickly and effectively. These advanced features empower businesses to make data-driven decisions that lead to better outcomes.

Customer service is another area where Salesforce shines. With a unified view of customer interactions, support teams can deliver tailored solutions that exceed expectations. Features like cross-company case swarming ensure that even the most complex issues are resolved promptly.

Benefits of Salesforce

• Enables real-time collaboration with customers through live messaging tools
• Provides predictive analytics to forecast sales trends and improve strategies
• Integrates with third-party tools like Slack, Google Workspace, and Microsoft Teams
• Supports mobile access with apps to manage work from anywhere
• Offers extensive training resources and certifications through Salesforce Trailhead

Drawbacks of Salesforce

• The platform’s pricing structure can be expensive, especially for small to medium-sized businesses
• While highly customizable, tailoring Salesforce to specific business needs can be complex and time-consuming

Pricing

• Click here for a list of Salesforce product pricing

Zendesk

Zendesk excels in delivering personalized customer service experiences. It simplifies interactions across multiple channels, enabling businesses to meet customers where they are.

With built-in automation and AI, Zendesk allows companies to handle high demand efficiently while maintaining quality service. The platform is customizable, so businesses can tailor it to their unique needs without extra complexity.

One of Zendesk’s strengths lies in its ability to build and nurture customer loyalty through contextual and timely interactions. By using customer data, it personalizes conversations to ensure each interaction feels relevant and engaging.

For administrators, Zendesk offers AI-powered workforce management tools that simplify forecasting, scheduling, and performance tracking. Real-time performance reports provide clear insights into how teams are operating.

Zendesk combines innovation, simplicity, and scalability to help businesses deliver exceptional customer experiences. Its comprehensive set of tools, powered by automation and AI, make it a practical and efficient solution for companies looking for a reliable Zoho alternative.

Benefits of Zendesk

• Offers BYOK (Bring Your Own Key) encryption for enhanced data security and control
• Supports self-service with a smart knowledge base to empower customers
• Reduces ticket volume and support costs with efficient workflows
• Provides detailed access logs to enhance data protection and visibility
• Enables agents to update and manage knowledge resources for better service

Drawbacks of Zendesk

• Zendesk is less suitable for small businesses or startups with a limited customer base, as it primarily caters to larger enterprises
• Many of Zendesk’s best features are locked behind premium plans
• The platform’s steep learning curve can be challenging for teams that don’t need a comprehensive solution

Pricing

• Starts at $19 per agent per month

Insightly

Insightly helps businesses sell smarter, grow faster, and provide exceptional customer experiences. By consolidating your organization’s sales, marketing, and customer service processes into one platform, it creates a single source of truth for teams to collaborate effectively.

As a robust Zoho alternative, the platform excels at lead and pipeline management, allowing users to drive, assign, and route leads effortlessly. Teams can customize objects, fields, and project stages to align workflows with specific business needs.

Insightly Marketing helps businesses grow faster by creating personalized customer journeys and scaling marketing campaigns. The platform’s enterprise-grade segmentation and dashboards allow marketers to track performance and refine strategies for maximum impact.

Customer service is another area where Insightly stands out. With features like SLA management, ticketing systems, and knowledge portals, it enables teams to solve challenges quickly and exceed customer expectations. 

Benefits of Insightly

• Captures detailed customer interaction data for better service delivery
• Offers SLA management to ensure commitments are met consistently
• Provides real-time views into lead and deal statuses for improved decision-making
• Empowers agents to create tickets on behalf of customers for seamless issue resolution
• Streamlines ticket queues to track which agents are supporting specific customers

Drawbacks of Insightly

• Automation may break or be disrupted after updates to the platform
• Historical logs of form submissions are unavailable, leading to overwritten prospect information
• The system lacks the ability to automatically copy information between fields in workflows or rules

Pricing

• Starts at $29 per user per month

Basecamp

Designed for small to medium-sized businesses, Basecamp focuses on keeping projects organized without overwhelming users with unnecessary features. Its straightforward tools, like to-do lists, message boards, chats, and Kanban boards, allow teams to centralize their work and improve transparency.

Basecamp is flexible in accommodating both small teams and growing businesses. Its pricing model, offering unlimited users for a flat monthly fee, makes it cost-effective for organizations scaling their operations.

Basecamp also excels in its simplicity, providing just the right tools to track tasks, share files, and schedule projects. Features like the message board and Campfire chat allow teams to keep focused conversations within projects.

Another key feature of Basecamp is its privacy and permission settings. All items are private by default, giving users control over who can access specific project details. This ensures sensitive information is protected while still enabling collaboration. 

The platform also includes user-friendly elements like a paper-stack interface and keyboard shortcuts. This makes navigation intuitive and efficient for all team members.

Benefits of Basecamp

• Includes a built-in chat feature for seamless team communication
• Provides a flat monthly fee for unlimited users, making it budget-friendly
• Supports integration with a wide range of apps to expand functionality
• Offers intuitive navigation with keyboard shortcuts for quick access
• Ensures privacy by default

Drawbacks of Basecamp

• Lacks a traditional grid or list view
• Reporting features are basic
• The absence of a timeline view makes it harder to visually track tasks and dependencies

Pricing

• Has a free plan. Paid plan starts at $15 per user per month

Scoro

Scoro is a comprehensive Zoho alternative that brings project management, sales, and financial tracking under one roof. It’s designed to streamline your entire business workflow, from planning and resource allocation to invoicing and profitability analysis. 

Combining important elements in one platform, Scoro provides real-time visibility into your operations to help you make data-driven decisions. Whether you’re managing complex projects or balancing team workloads, Scoro keeps everything organized and efficient.

One of Scoro’s standout features is its ability to manage the entire project lifecycle seamlessly. It helps you identify which clients, services, or teams contribute most to your profitability and where adjustments are needed. With this level of insight, businesses can optimize costs, improve margins, and focus on high-value work.

Collaboration across teams is seamless with this tool. It centralizes all project-related information, breaking down silos between departments like sales, delivery, and accounting.

Additionally, Scoro’s financial capabilities, such as quoting, budgeting, and profitability tracking, make it a powerful tool for project managers and finance teams alike.

Benefits of Scoro

• Automates billing and streamlines payment collection processes
• Has a user-friendly interface that minimizes the learning curve
• Offers customizable dashboards for real-time insights on progress and performance
• Allows you to forecast workloads, spot shortages, and make proactive decisions about outsourcing or hiring
• Provides advanced cost management tools to monitor and control expenses

Drawbacks of Scoro

• Does not offer a free plan
• Certain features and options can be difficult to modify
• Does not have an in-app chat feature

Pricing

• Starts at $26 per user per month

Freshsales

Combining AI-powered tools with an easy-to-use interface, Freshsales is a dynamic Zoho alternative that’s designed to make sales smarter and more efficient. With Freddy AI at its core, Freshsales simplifies lead generation, qualification, and tracking to boost conversions and enhance team productivity.

Freshsales provides a 360° view of customers, giving teams deeper insights into client needs and preferences. It allows businesses to meet customers on their preferred channels, whether through email, chat, phone, or messenger platforms.

Automation is another area where Freshsales excels. It automates repetitive tasks like data entry, follow-ups, and deal updates. Freddy AI enhances this further by offering predictive insights, highlighting the best leads, and even drafting emails.

Freshsales is also visually intuitive, offering Kanban views and drag-and-drop cards to organize sales pipelines efficiently. Its modern design ensures that even large volumes of data are easy to navigate and understand.

Overall, Freshsales is one of the best business tools for organizations seeking a robust, AI-driven Zoho alternative. Its blend of automation, personalization, and usability ensures businesses can build stronger customer relationships while achieving their sales goals.

Benefits of Freshsales

• Offers seamless integration with email for two-way sync and custom campaigns
• Simplifies territory management by segmenting and prioritizing prospects with built-in metrics
• Provides detailed activity timelines to track customer engagement across touchpoints
• Handles high-quality voice interactions with advanced cloud telephony features
• Enriches prospect profiles automatically with accurate data from social and public sources

Drawbacks of Freshsales

• Setting up analytics reports can be complex and difficult to understand
• Frequent page refresh prompts disrupt workflow and require users to navigate back to their place repeatedly
• The system restricts the number of fields per customer. This complicates data management for detailed records

Pricing

• Starts at $9 per user per month

Easy Project

Easy Project is an effective Zoho alternative that combines hybrid project management, IT service management, and source code management into a single, AI-powered suite. 

Designed to handle complex projects with ease, it integrates all aspects of project management into one platform.

Easy Project helps businesses streamline their workflows and maximize profits by optimizing resources, meeting deadlines, and enhancing productivity. Its robust capabilities make it a valuable tool for organizations looking to elevate their project management strategies.

The platform’s data protection capabilities make it a secure choice for businesses managing sensitive information. With options for on-premises deployment or cloud-based hosting, and compliance with ISO 27001 and ISO 27017 standards, Easy Project ensures data integrity and security. Regular audits and open-source code provide additional peace of mind, making it a trusted solution for businesses prioritizing data safety.

Benefits of Easy Project

• Offers Gantt charts for streamlined and visual project planning
• A Work Breakdown Structure (WBS) is provided for clear task definitions and deliverables
• Includes Mind Maps for brainstorming and early project analysis
• Features a Quick Project Planner for easily drafting tasks during brainstorming sessions
• It allows performance tracking with baselines, comparing current progress to the original plan

Drawbacks of Easy Project

• Does not offer a free plan
• Lacks a detailed documentation to help beginners

Pricing

• Starts at $5.90 per user per month

Pipedrive

Pipedrive is a reliable Zoho alternative that helps businesses streamline their sales processes and close deals efficiently. From lead nurturing to deal management, Pipedrive uses AI-powered prompts to ensure no opportunity is missed.

Real-time sales reports and advanced metrics give teams a clear understanding of their sales funnel and help them make informed decisions. 

The platform also offers goal-setting and forecasting tools. It empowers businesses to monitor team performance and adjust their strategies to meet targets effectively.

Pipedrive also boasts its tailored approach to managing the buyer’s journey. The CRM adapts to your specific sales workflow and offers flexibility that meets the unique needs of your business. Its integration with other tools through the Pipedrive Marketplace allows you to connect your favorite apps or explore new solutions that complement your tech stack.

Another key feature is its focus on enhancing communication with your prospects. This is done through its two-way email sync, customizable templates, and easy call scheduling. The calendar sync feature also links your business calendar to the CRM to keep your schedule organized.

Benefits of Pipedrive

• Provides easy call scheduling with instant meeting links for virtual platforms
• Offers customizable workflow automation to reduce administrative tasks
• Automatically assigns and routes leads based on custom rules for better conversion rates
• Supports calendar sync to keep schedules organized and aligned with tasks
• Integrates with multiple apps to create a seamless tech ecosystem for your business

Drawbacks of Pipedrive

• Has limited customization options for its reports
• Its base tier has limited features that will benefit small companies
• Its workflow involves a lot of tabs

Pricing

• Starts at $14 per user per month

Hubspot Sales Hub

Unlike traditional sales strategies that prioritize quantity over quality, HubSpot Sales Hub helps teams focus on meaningful engagement with prospects.

The platform features its AI-powered sales engagement tools which minimize distractions and keep reps focused on high-impact tasks. These tools help sales teams prospect smarter by identifying the best opportunities and suggesting the next steps. With guided selling features, reps can prioritize the right deals at the right time.

HubSpot Sales Hub also simplifies deal management. Its centralized workspace allows users to manage deals, assign tasks, and track key prospects without switching between platforms.

Another advantage of Sales Hub is its seamless integration of quote management and payment processing. Sales reps can create professional quotes, collect electronic signatures, and handle payments all in one place.

Overall, HubSpot Sales Hub delivers a comprehensive solution for sales teams seeking efficiency and growth. By leveraging AI and innovative business tools, it simplifies workflows, enhances customer engagement, and drives measurable results.

Benefits of HubSpot Sales Hub

• Provides AI-guided selling queues for actionable next steps and increased efficiency
• Offers customizable email templates for consistent and optimized communication
• Centralizes lead management and prospecting activities in a single workspace
• Offers conversation intelligence to analyze customer calls and enhance team coaching
• Tracks lucrative prospects effortlessly with a user-friendly deal pipeline

Drawbacks of HubSpot Sales Hub

• Does not offer a free plan
• The starting plan can be expensive for startups and small businesses

Pricing

• Starts at $90 per user per month

Proofhub

ProofHub is a versatile Zoho alternative used to centralize project management and enhance team collaboration. It provides a single platform where tasks, communication, files, and resources come together seamlessly.

ProofHub’s key feature is its adaptability to different team workflows. With multiple views such as lists, boards, Gantt charts, and calendar options, teams can choose how they want to organize and track their tasks. It also provides real-time oversight, allowing managers to monitor progress and ensure deadlines are met without complications.

Collaboration is at the heart of ProofHub, making it one of the best tools for business teams looking to improve communication. Its built-in chat, discussion boards, and announcement features allow teams to stay connected, no matter their location. Files can also be uploaded, organized, and proofed within the platform.

Time tracking is another great feature of ProofHub. Team members can log hours spent on tasks, which helps in managing billable hours, creating invoices, and comparing actual time spent to estimates.

Benefits of ProofHub

• Allows detailed task management with workflows, dependencies, and estimated hours
• You can easily export tasks in CSV format and share them with external shareholders
• Provides a comprehensive file management system with markup and editing tools
• Integrates with popular apps to streamline information transfer across platforms
• Enhances team collaboration with in-app chat, announcements, and project discussions

Drawbacks of ProofHub

• All pricing plans come with storage limits
• Offers limited reporting capabilities
• Does not have offline features. You can only use it when you’re online

Pricing

• Starts at $45 per month

FAQs About Zoho Alternative

Final Thoughts

The tech space is ever-changing, with new platforms sprouting here and there as an improved version of its competitors. As a business owner, it’s your job to maximize the use of these tools for the benefit of your business.

While Zoho remains a popular choice, exploring its alternatives can reveal options better suited to your unique needs. From advanced customization to seamless integrations and AI-powered features, these platforms offer solutions that can transform the way you manage projects, leads, and teams.

Each alternative highlighted in this article has its strengths, catering to different business goals and challenges. Whether you’re looking for simplicity, scalability, or specialized features, there’s a Zoho alternative ready to help you thrive. Take the time to assess your priorities and align them with the tools that will drive your success.