We love making our customers happy and our customers love telling us they are happy. Below is a list of customers that have sent in a few words to about our web hosting service.
And those that have written in...
All This AND Customer/Technical Surpport too?
Value For Money
Reliability & Uptime
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Date: 2013-04-26 04:21:18
Jacques Auguste, Jr
www.bluwebdesigns.com
Frankfurt, Germany
I have been with GreenGeeks for a couple of years now and I must say that though the services and features may seem like what all the others offer, the BIG difference is when it comes to Customer and Technical Service.
Issues, which are few and far between, are immediately resolved in a friendly and professional manner. Personally I know I have probably testing these guys' patience more than the average customer. I have yet to get an unfriendly or out-of-place response. The greatest thing is that I have NEVER had to get on the phone with them. Their ticket system is incomparable and extremely fast and efficient.
Sorry for sounding like an advertisement, but GreenGeeks has me for life with the level of professionalism they show!
Customer service
Value For Money
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Tech Response Time
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Date: 2013-04-25 15:13:04
Ken McGrath
www.transmarginal.com
United States
Hello,
I just wanted to send props to your customer service staff. I've only had to contact you three times in a year and a half. The most recent were chats to solve simple problems. These were handled immediately and done correctly. I use a couple of other vendors for special or legacy services and you guys have the best service by far. I've recommended you to quite a few people.
support ticket
Value For Money
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Tech Response Time
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Date: 2013-04-22 16:45:28
Rich
www.theredchicken.com
CT
Your technical support guys are and always have been great when it comes to helping me with any issue I have encountered.
Very Responsive
Value For Money
Reliability & Uptime
Customer Service
Technical Support
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Storage
Bandwidth
Tech Response Time
Ease of use
Date: 2013-04-21 13:34:53
Young Mi Kim
www.timothytalbot.com
San Francisco
Hello - A number chat operators over the last 24 hours have been great - Ugo S, George and David -- helped me with timothytalbot.com. Very impressed with their responsiveness. thanks!
I Love being Green!
Value For Money
Reliability & Uptime
Customer Service
Technical Support
Features
Storage
Bandwidth
Tech Response Time
Ease of use
Date: 2013-04-21 10:12:22
Superstar Universe, LLC
www.superstaruniverse.com
Lansing, MI, USA
Go Green! GreenGeeks has offered amazing service since day 1. GreenGeeks migrated my complete c-panel for me. Work that would have taken me hours, GreenGeeks did in minimal time with excellent customer service! I feel good knowing GreenGeek's servers are Green for the environment and appreciate they understand my business needs! I would recommend GreenGeeks to anyone who needs Web hosting! Thank you!!
Best shared host ever!
Value For Money
Reliability & Uptime
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Tech Response Time
Ease of use
Date: 2013-04-20 11:54:46
Antonio Carreira
www.streetdogstudio.com
Lisbon, Portugal
I was really sceptical when I subscribed the first month with Green Geeks. Little by little i started to migrate all my websites from my old server (which costed me 20x more than my current plan).
I couldn't be happier! I had some trouble along the way but everytime I contacted tech support they were really quick to answer and always came up with solutions to my problems.
Great value for money. Keep it up.
Site Migration
Value For Money
Reliability & Uptime
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Storage
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Tech Response Time
Ease of use
Date: 2013-04-18 12:38:02
Ruthie Unaegbu
www.mygeekedouthost.com
Canada
Fast and awesome! Thank you Bill!
Excellent Chat Help
Value For Money
Reliability & Uptime
Customer Service
Technical Support
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Storage
Bandwidth
Tech Response Time
Ease of use
Date: 2013-04-18 07:56:07
jack
www.hamballs.com
Portland, ME
Was setting up CloudFare this am and got extremely quick and solid assistance from David R. I had way too many questions and he took care of all.
Always Awesome
Value For Money
Reliability & Uptime
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Ease of use
Date: 2013-04-17 23:57:02
Kat Cortes
www.straykat.ca
Canada
These guys never leave you hanging. They always have a solution and in a timely manner. As a designer, I couldn't do my job without them and as always, I recommend them to my clients.
You guys are great!
Value For Money
Reliability & Uptime
Customer Service
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Storage
Bandwidth
Tech Response Time
Ease of use
Date: 2013-04-12 11:45:42
Jocelyne
www.corevitalityyoga.com
UK
Thank you for dealing with my problem so quickly and easily.
I don't understand the tech speak and didn't know where to start.
My day went so much better after contacting you!
